Thank you for visiting uugryob.com. By accessing or using this website and its related services, including placing an order, you agree to be bound by these Terms of Service and any other policies referenced on this website. If you do not agree with these terms, please stop using the website immediately.
These Terms of Service do not create any partnership, agency, employment or other legal relationship between you and uugryob.com. We reserve the right to update, change or replace these Terms of Service, related policies and other website content at any time. You should review this page regularly for updates.
1. Intellectual Property
All software, text, images, graphics, audio, video and other content available on this website are the intellectual property of uugryob.com or its licensors and are protected by applicable intellectual property laws and international conventions.
This website and its contents are intended for personal and non-commercial use only. You may not reproduce, distribute, publish, sell, license or otherwise exploit any content from this website without prior written consent from uugryob.com. Any unauthorised use may result in civil or criminal liability.
2. Website Availability
We reserve the right to withdraw, amend or suspend any part of the website or services without prior notice. We do not guarantee that the website will always be available or uninterrupted.
3. Product Description
We make reasonable efforts to ensure that product descriptions, images and other content on this website are accurate and complete. However, we do not warrant that all content is entirely accurate, complete, current or error-free.
If you believe that a product you have received does not match its description, please refer to our Return and Exchange Policy.
4. Price
Unless there is an obvious error, the price payable for goods shall be the price displayed on the website at the time your order is placed.
Although we strive to ensure that all pricing information is accurate, errors may occasionally occur. If we discover an error in the price of any item you have ordered, we will inform you as soon as possible and give you the option to reconfirm or cancel your order. If we are unable to contact you, we reserve the right to cancel the order.
5. Order Acceptance
After you submit an order, you may receive an email confirming that we have received your order. This confirmation does not mean that your order has been accepted.
Your order will only be accepted when we send you a dispatch confirmation email confirming that the goods have been shipped. At that point, a contract is formed between you and uugryob.com.
We reserve the right to refuse or cancel any order for reasons including but not limited to the following:
a) the item is out of stock or unavailable;
b) the item does not meet our quality control standards;
c) there is an error in the price or product description;
d) payment authorisation cannot be obtained;
e) you do not meet the eligibility requirements set out in these Terms of Service.
If there is any problem with your order, our customer service team will contact you as soon as reasonably possible.
6. Delivery
Delivery is subject to the conditions set out in the section titled “Shipping Terms”.
Estimated delivery times are provided for reference only. We will make reasonable efforts to deliver within the estimated timeframe, but we do not guarantee delivery by a specific date or time.
Risk in the goods passes to you upon delivery. If another person accepts the goods at the delivery address, this will be treated as valid proof of delivery.
7. Returns and Exchanges
Returns and exchanges are subject to the conditions set out in the section titled “Return and Exchange Policy”.
Customers should inspect the goods as soon as possible after receipt and contact customer service within the specified period if there is any issue.
8. Liability
Views expressed by third-party sellers, brands or other parties are their own and do not necessarily reflect the views of uugryob.com.
We do not guarantee that the website, its servers or any communications sent from the website are free from viruses or other harmful components. You are responsible for ensuring that your own devices and software are adequately protected.
We shall not be liable for any delay or failure to perform our obligations where such delay or failure results from events beyond our reasonable control, including but not limited to severe weather, transport disruption, government action or technical failures.
9. Governing Law
These Terms of Service and any separate agreements under which we provide services to you shall be governed by and construed in accordance with the laws of the United Kingdom.
10. Contact
If you have any questions about these Terms of Service, please contact:
service@mail.uugryob.com
